SAP Knowledge Base Article - Public

3273030 - Filename of downloaded files does not follow the current language set in SuccessFactors instance

Symptom

The language of the downloaded file's filename is not the same as the language set in your instance. 

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors HCM Suite

Reproducing the Issue

  1. Login to your instance;
  2. Go to Org Chat;
  3. Click the download button to save the Org Chat;
  4. The filename is set in English even if you have another language configured in the instance.

Cause

This is how the system is designed. This feature is hard-coded in the system. 

Resolution

All downloaded file's filename are set in English language.

Keywords

Filename's language, file name issue, downloaded file language, org chat, org chat file name , KBA , LOD-SF-PLT-ORG , Org Chart Issues , Product Enhancement

Product

SAP SuccessFactors HCM Suite all versions

Attachments

ORG_Chat.png
orgChat.png