Symptom
Customer reported that the language of the downloaded file's filename in their instance is not the same as the language set in their instance. Example below is the instance's language is set to Japanese but the filename of the downloaded Org Chart for a user is set in English language.
Environment
SAP SuccessFactors HXM Suite
Reproducing the Issue
- Login to customer's instance
- Go to Company Info
- Save the org chart
The filename is set in English even if you have other language configured in the instance.
Cause
Working as designed. This is hard coded in the system.
Resolution
All downloaded file's filename is set in English language.
Keywords
Filename's language, file name issue, downloaded file language , KBA , LOD-SF-PLT , Platform Foundational Capabilities , Product Enhancement