SAP Knowledge Base Article - Preview

3273093 - Learning Features Disabled for Validated Users (Android and iOS)

Symptom

When validated learning users attempt to access learning features using the main SuccessFactors apps, those features are disabled.

  •  iOS users see the message: Learning cannot be used in this version of the SuccessFactors application because you are a validated learning user. To use mobile learning, please download the Learning by Successfactors application.
  •  Android users see the message: Learning cannot be used in this version of the SuccessFactors application because you are a validated learning user. To complete your learning, please use the validated learning web application


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Environment

  • SAP SuccessFactors Learning Management system
  • SAP SuccessFactors for Android and iOS (Non-validated App)

Product

SAP SuccessFactors HXM Core 2211

Keywords

KBA , LOD-SF-LMS-MOB , Mobile Application Issues Only , Product Enhancement

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