Symptom
When navigating to the employees timesheet from Manage My Team in the home page, the timesheet does not open and the system throws an error:
"Sorry, either you are not authorised to view time sheet data or this user does not exists."
Environment
SAP SuccessFactors Employee Central – Time Sheet
Reproducing the Issue
- Proxy as a Manager.
- On the Home Page click on Manage My Team.
- Select - (Manager's Direct Reportee) -> Click Go To -> Click Time Off.
- System will take you to the Time Sheet section of the People Profile.
- Click on the Go to Time Sheet Link.
- Time Sheet will not open and the message below is displayed:
Sorry, either you are not authorised to view time sheet data or this user does not exists.
Cause
Configuration
Resolution
- Login as sfadmin (Admin User).
- Search for Company System and Logo Settings.
- Check Encrypt User ID in URL.
- Save.
Keywords
KBA , LOD-SF-EC-TMS , Time Sheet , Problem
Product
SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HXM Suite all versions