Symptom
While using the functionality of Drag and Drop in the Ipad calendar view, the activity stuck, and it is not possible to change anymore.
Environment
SAP Cloud for Customer
Reproducing the Issue
- Access the Calendar view.
- Select any view can be Day view, Week view or Month view.
- Select e.g. an appointment using the drag and drop and move multiple times in different days.
- After changing multiple times, you observe that it is not possible to change anymore, the activity is stuck.
Cause
It is necessary to wait a few seconds after move the activity date & time, so the data can be processed in the background.
Currently, this is the cloud system expected behavior.
Resolution
If you observe the activity stuck in the Calendar View aftert changing multiple times and cannot be moved anymore, you can go to the Home view and come back to the Calendar view.
Also, an alternative could be to check the SAP Cloud for Customer Customer Influence to submit a request for this feature:
Keywords
Drag and Drop; Drag & Drop; Calendar Move; Calendar , KBA , LOD-CRM-CAL , Calendar Control , How To