Symptom
You are trying to create a VAT Return Run and in the final of the process you are getting the following error message 'Work package ID XYZ system error; report an incident'.
XYZ represents the code of the package ID.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to Tax Management work center.
- Go to VAT Return Runs subview.
- Search for the Run ID DEF (DEF represents the run ID).
- Click in the Application log ID ABC (ABC represents the application log ID).
- You will see the error message:
'Work package ID XYZ system error; report an incident'.
Cause
Dump is happening due to large amount of selected data being retrieved from the Tax Register Item node.
The VAT had an error due to lack of memory.
Resolution
In VAT Return Runs for Mexico, the Aggregation Run check-box/feature needs to be enabled. You should use this feature if you receive this 'work package'/system error going forward.
See Also
Keywords
Aggregation Tax Return; VAT Return Runs; Work package; system error; report an incident; VAT Return Run; Mexico , KBA , SRD-FIN-TAX , Tax Management , How To