SAP Knowledge Base Article - Public

3273578 - Error in VAT Return Run: 'Work package ID XYZ system error; report a case' - Mexico Country.

Symptom

VAT Return Run finishes with error: 'Work package ID XYZ system error; report a case'.

XYZ represents the code of the package ID.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Tax Management work center.
  2. Go to VAT Return Runs subview. 
  3. Search for the Run ID DEF (DEF represents the run ID).
  4. Click in the Application log ID ABC (ABC represents the application log ID).
  5. You will see the error message:

'Work package ID XYZ system error; report a case'.

Cause

Dump is happening due to large amount of selected data being retrieved from the Tax Register Item node.

The VAT had an error due to lack of memory.

Resolution

In VAT Return Runs for Mexico, the Aggregation Run check-box/feature needs to be enabled. You should use this feature if you receive this 'work package'/system error going forward.

See Also

Aggregation Tax Return – Mexico

Keywords

Aggregation Tax Return; VAT Return Runs; Work package; system error; report an incident; VAT Return Run; Mexico; case , KBA , SRD-FIN-TAX , Tax Management , How To

Product

SAP Business ByDesign all versions