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SAP Knowledge Base Article - PublicSymptom
Crossboarding Initiated from Recruiting Management but candidate is not appearing on Onboarding Dashboard. Error in Business Process tile:
Validate user name availability - User with the email address [candidate email] already exists. Please cancel the onboarding process or coordinate with the recruiting manager to update the email address.
Environment
SAP SuccessFactors Onboarding
Cause
Candidate email is the same.
Resolution
Email is unique in Onboarding and candidate cannot have the same as prior process.
Update Email in Recruiting Management side and restart the Onboarding process.
Keywords
Error, Email, Onboarding, Business, Process, Onb, Obx, Validate, User, Name, Availability, Address, Already, Exists , KBA , LOD-SF-OBX-XBD , Crossboarding , Problem
Product
SAP SuccessFactors Onboarding all versions
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