SAP Knowledge Base Article - Public

3273667 - [WEF-22820] - Avatar image displaying with Person's initials logic issue


According to 2H Release Note WEF-22820 Fiori Header, the initials on a person's avatar (when there is no profile picture) should be displayed with their first and last initials.

  • The person’s first and last name initials are displaying on the avatar if the employee only has a single First Name and Last Name. 
  • However, the initials are displayed incorrectly if there is a middle name or multiple first names on their Employee Profile. 


SAP SuccessFactors HXM Suite


It is known issue for avatar initials across application.


As per Engineering team, it will be fixed globally in b2305 (Release date May 26th, 2023.

See Also

2859791 - SAP Fiori Standards Applied to Page Header in SuccessFactors


INC3043355, WEF-35375, avatar initials, profile initials, Avatar image, middle name, employee initials, profile image
, KBA , LOD-SF-PLT-THM , Theme Manager Issues , Product Enhancement


SAP SuccessFactors HXM Core 2211