SAP Knowledge Base Article - Public

3273685 - Extra option to add payment information - Onboarding

Symptom

When Onboardee is completing Personal data collection step there is a button to add more payment information.

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Access the instance as Onboardee
  2. Complete basic information on Personal data collection
  3. In Payment information the button "+" to add payment information will be shown

Cause

The system will promptly to provide additional payment information as expected.

Resolution

There is no possibility to remove that option since it is part of the payment portlet.

Keywords

payment, information, add, obx, personal, step, collection , KBA , LOD-SF-OBX , Onboarding 2.0 , How To

Product

SAP SuccessFactors Onboarding all versions