SAP Knowledge Base Article - Preview

3273965 - SAP Marketing - Recommendation Algorithm does not return any result

Symptom

A recommendation model using a Query Algorithm, like 'Top Viewed' or 'Top Sellers', does not return the expected result - the preview of the recommendation model does not show any recommended products or shows wrong, outdated products.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


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Environment

  • SAP Marketing Cloud Edition
  • SAP Marketing OnPremise starting with release 1909

Product

SAP Marketing 1909 ; SAP Marketing 2020 ; SAP S/4HANA Cloud Public Edition all versions ; SAP S/4HANA Cloud all versions

Keywords

product recommendation, algorithm, pre-filter, preview, no recommendations available 
Cannot generate model. Pre-filter renders empty item data set. Empfehlungsmodell, Algorithmus, Vorfilter, Vorschau, keine Empfehlungen verfügbar
Modell nicht generiert; Vorfilter gibt leere Positionsdatenmenge zurück. Modèles de recommandation, algorithme, pré-filtres, apercu, aucune recommandation disponible
Impossible générer modèle. Pré-filtre entraîne ensemble donn. poste vide. , KBA , CEC-MKT-PRI , Recommendation , Problem

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