SAP Knowledge Base Article - Public

3273980 - Select rework as the required action for the rework exception message raised when activating workflow

Symptom

When trying to activate a workflow in the "Manage Sales Document Workflows" app the following message is raised: "Select rework as the required action for the rework exception".

Environment

SAP S/4HANA Cloud

Reproducing the Issue

  1. Go to "Manage Sales Document Workflows" app.
  2. Select 'Workflow for Debit Memo Requests' option from the drop down.
  3. Select the relevant workflow.
  4. Click on "Activate".
  5. The following error message is raised:
    "The operation has been cancelled
    Cause: Select rework as the required action for the rework exception."

Cause

Incorrect configuration. 

Resolution

  • The rework should be handled as an exception in the 'Release' step of the workflow.
  • Set "Rework" as the required action for the "Rework" exception by following the below steps:
    1. Navigate to the exception handling within the workflow which has been configured.
    2. Set "Rework" as the required action for the "Rework" exception.

See Also

Keywords

Sales, SD, S/4HANA Cloud, credit, debit , workflow, work flow, activate, rework, DMR, rework required, rework,Select rework as the required action for the rework exception , KBA , SD-SLS , Sales , SD-SLS-2CL , Sales (Public Cloud) , Problem

Product

SAP S/4HANA Cloud 2208