Symptom
While running ILM Destruction process (Program RSARC_RUN_DESTRUCTION) in productive mode on an expired resource below error can be seen in destruction job log:
"598: Input or output error (triggered during access to file system, WebDAV, or data stream; see long text)
DA Service Message: DELETE: An Error Occurred While Deleting Resource XXX
from Store &1; Cause: 423 Locked"
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Log file "as_cmis.log" at OpenText side contains information similar to this:
"...com.opentext.ecm.ac.ilm.srv.IlmServer -- delete: Object with path 'XXX' cannot be deleted: The action 'canDelete.Object' is not allowed on '16' because it is under retention
com.opentext.ecm.asm.cmis.exceptions.UnderRetentionException: The action 'canDelete.Object' is not allowed on '16' because it is under retention
...
...com.opentext.ecm.ac.ilm.srv.IlmServer -- delete: leave: com.opentext.ecm.ac.ilm.webdav.responses.IlmServerDeleteResponse{DELETE: 423 (Under Retention): ...}"
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Prerequisites:
- ILM (Information Lifecycle Management) exists, is active and used
- ILM Destruction process (transaction ILM_DESTRUCTION or Program RSARC_RUN_DESTRUCTION)
- OpenText product is used as ILM Storage Solution (for example "OpenText Core Archive", "OpenText Archiving, Document Access and Extended ECM", etc.)
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Environment
- SAP NetWeaver Application Server
- SAP NetWeaver Application Server for ABAP
- SAP NetWeaver Application Server for SAP S/4HANA
- SAP NetWeaver
- SAP NetWeaver Application Server for ABAP for SAP Business Suite
- SAP NetWeaver Application Server for ABAP, OEM version
- ABAP platform
- OpenText
Product
Keywords
ILM-Ablage Ursache: 423 Locked, ILM_DESTRUCTION, RSARC_RUN_DESTRUCTION, 423 (Under Retention), XX-PART-OPT-ARC, OpenText, 598: Input or output error (triggered during access to file system, WebDAV, or data stream; see long text), "...com.opentext.ecm.ac.ilm.srv.IlmServer -- delete: Object with path 'XXX' cannot be deleted: The action 'canDelete.Object' is not allowed on '16' because it is under retention com.opentext.ecm.asm.cmis.exceptions.UnderRetentionException: The action 'canDelete.Object' is not allowed on '16' because it is under retention, .com.opentext.ecm.ac.ilm.srv.IlmServer -- delete: leave: com.opentext.ecm.ac.ilm.webdav.responses.IlmServerDeleteResponse{DELETE: 423 (Under Retention) , KBA , BC-ILM-DST , Data Destruction , XX-PART-OPT-ARC , SAP Archiving by OpenText , Problem
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