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SAP Knowledge Base Article - PreviewSymptom
- When using the Agent Desktop or Live Activity, creating a new object like a Ticket from the UI will create a new tab under the same Live Session tab
- You would would like to avoid new tabs created under the same Live Session
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Environment
- SAP Cloud for Customer
- SAP Cloud for Service
- SAP Cloud for Sales
Product
SAP Cloud for Customer core applications 2211
Keywords
Tabs, multisession, Agent Desktop, Multiple tabs, Live Session, Unwanted tabs, mutisessions , KBA , LOD-CRM-SBS-AC , Agent Console Add-on , Problem
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