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3274232 - Customer Synchronization issue between the SAP Customer Checkout and SAP Business One


You're trying to synchronize customers from the SAP B1 to the CCO, however, the synchronization fails.

In the log files, the following error is shown:

WARN - an exception came up while retrieving all CustomerDTO from ERP (BusinessOne) Server Error

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.



  • SAP Customer Checkout
  • SAP Business One
  • SAP Business One Integration Framework


SAP Customer Checkout all versions


synchronization, customer, master data, CCO, B1, sync, business partner, UTE001 Nested exception: javax.xml.transform.TransformerException: An invalid XML character (Unicode: 0x2) was found in the element content of the document. , KBA , IS-SE-CCO , Customer Checkout , How To

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