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3274472 - Error in phase PREP_INPUT_CHECK/SUBMOD_KERNEL_SCAN_TOOLCHK_PRE/SUBMOD_KERNEL_SCAN_TOOLCHK_NONSERIAL/TOOLCHECKXML_EXE during system upgrade

Symptom

While performing a system upgrade from EHP X for SAP ERP to EHP X+1 for SAP ERP, below error is observed in Software Update Manager (SUM) in phase PREP_INPUT_CHECK/SUBMOD_KERNEL_SCAN_TOOLCHK_PRE/SUBMOD_KERNEL_SCAN_TOOLCHK_NONSERIAL/TOOLCHECKXML_EXE. Latest SUM patch is used.

In SAPup_troubleticket.log

Invalid separator ' Service Pack 1'
Macro call for 'OSVERS_ISATLEAST' failed!
XML processing error: File 'D:\usr\sap\PPD\SUM\abap\control\ToolChkUPG.xml'
cannot be parsed

In TOOLCHECKXML.log:

1EETQ399 Last error code set is: Invalid separator ' Service Pack 1'
1EETQ399XMacro call for 'OSVERS_ISATLEAST' failed!
1EETQ399XXML processing error: File 'D:\usr\sap\PPD\SUM\abap\control\ToolChkUPG.xml' cannot be parsed
1EETQ204 Upgrade phase "TOOLCHECKXML_EXE" aborted with severe errors ("20221108002103")


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Environment

  • Software Update Manager (SUM)
  • SAP NetWeaver ABAP

Product

SAP ERP all versions

Keywords

PREP_INPUT_CHECK, SUBMOD_KERNEL_SCAN_TOOLCHK_PRE, SUBMOD_KERNEL_SCAN_TOOLCHK_NONSERIAL, TOOLCHECKXML_EXE, SUM, Software Update Manager, Update, Upgrade, Invalid separator ' Service Pack 1', Macro call for 'OSVERS_ISATLEAST' failed, OSVERS_ISATLEAST , KBA , BC-UPG-TLS-TLA , Upgrade tools for ABAP , Problem

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