Field "Customer Reference" (VBKD-BSTKD) is getting populated with the service document number that generated the SD document. For instance, Solution quotation number or Service order number in spite of the value of field "External Reference" (PO_NUMBER_SOLD)
KBA , CRM-S4-SRV-BIL , S4CRM: Billing in Service Management , CRM-S4-SOL-SQ , S4CRM: Solution Quotation , CRM-S4-SRV-SVO , S4CRM: Service Order , How To
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