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SAP Knowledge Base Article - PreviewSymptom
Field "Customer Reference" (VBKD-BSTKD) is getting populated with the service document number that generated the SD document. For instance, Solution quotation number or Service order number in spite of the value of field "External Reference" (PO_NUMBER_SOLD)
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Environment
SAP S/4HANA
Product
SAP S/4HANA all versions
Keywords
KBA , CRM-S4-SRV-BIL , S4CRM: Billing in Service Management , CRM-S4-SOL-SQ , S4CRM: Solution Quotation , CRM-S4-SRV-SVO , S4CRM: Service Order , How To
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