Symptom
- Customer want to identify SuccessFactors Bizx or LMS public IP addresses
- Customer do not want to use domain allow listing and they are asking for IP address allowlisting
Environment
- SAP SuccessFactors HXM Suite
- SAP SuccessFactors Learning
Cause
As commented in the handy knowledge base article 2089448 - Successfactors Datacenter Name, Location, Production Login URL, Production Domain Name, External mail Server details and External mail Server IPs
→ these IPs are under The Akamai IP assignment umbrella. This assignment is totally random/dynamic, based on traffic, location, etc. There are over 250K IPs in Akamai, that are dynamically assigned.
→ We cannot predict when the IP will change.
→ We do not provide a range of IP addresses to allowlist based on this.
Resolution
→ Industry wide, we highly recommend that you allowlist based on domain and not based on IP address. You can find the domains to allowlist in the same abovementioned knowledge base article
See Also
Keywords
sf, sfsf , sf sf, SuccessFactors, SuccessFactor, Success, Factor, bizx, LMS, allow list, allowlisting, whitelisting, whitelist, , KBA , LOD-SF-PLT-IPR , SF Server IP related Queries & IP Restriction , Problem