3274711 - Customer's IT network team asking for SuccessFactors Bizx or LMS public IP addresses from DC to allowlist

• Customer want to identify SuccessFactors Bizx or LMS public IP addresses 
• Customer do not want to use domain allow listing and they are asking for IP address allowlisting

• SAP SuccessFactors HCM Suite
• SAP SuccessFactors Learning

As mentioned in the knowledge base article  2089448 - Successfactors Datacenter Name, Location, Production Login URL, Production Domain Name, External mail Server details and External mail Server IPs , all data centers are under the Akamai umbrella. Consequently, only domain allowlisting is supported.

→ Akamai IPs are assigned dynamically and randomly based on traffic, location, etc., from a pool of over 250,000 IPs.

→ It is not possible to predict when an IP address will change.

→ For this reason, we do not provide a specific range of IPs for allowlisting.

→ Industry wide, we highly recommend that you allowlist based on domain and not based on IP address. You can find the domains to allowlist in the same abovementioned knowledge base article 

Important note: The above is referring to SuccessFactors environment access - For SuccessFactors jobs sending files to external SFTP, you need to ensure the outbound IPs listed in the same above knowledge base article 2089448  are allowlisted. This applies to Bizx and LMS modules.

• KBA - 2089448 - Successfactors Datacenter Name, Location, Production Login URL, Production Domain Name, External mail Server details and External mail Server IPs 
• KBA - 2250792 - SFTP Public IP Addresses and URL's for Data Centres
• KBA - 2395508 - How to connect SuccessFactors to a new third-party site (allowlist on third-party side)  

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