Symptom
When SAP CC agent has issues initiating connection with the SAP CC server, SAP CC agent throws an exception which triggers a large number of heart beat request (e.g. several hundred every 2 seconds) to SAP CC server.
Read more...
Environment
SAP CM 4.5 (8.2.x) and SAP CM 4.6 (8.3.x) using SAP CC
Product
SAP Convergent Mediation 4.5 by DigitalRoute ; SAP Convergent Mediation 4.6 by DigitalRoute
Keywords
SWDC, third party, partner, support package, service pack, workflow, platform, container, bugfix, solution, SAP CM, SAP CC , KBA , XX-PART-DRT , DigitalRoute , IS-CC , Convergent Charging , XX-PART-DRT-LKY , DigitalRoute License Key Requests , Known Error
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.
SAP Knowledge Base Article - Preview