SAP Knowledge Base Article - Public

3274829 - Error: "Something went wrong while enabling optimized view mode. Please try refreshing the story, modifying the story and trying again, or contacting support." occurs when enabling optimized view mode and saving the story

Symptom

  • Error: "Something went wrong while enabling optimized view mode. Please try refreshing the story, modifying the story and trying again, or contacting support." occurs when enabling optimized view mode and saving the story

Environment

  • SAP Analytics Cloud Wave  2022.21.5

Reproducing the Issue

  1. Logon SAC.
  2. Open a story.
  3. Enable Optimized View Mode.
  4. Save the story.

Cause

The issue is caused by a defect in the product.

Resolution

See Also

enable optimized view mode, optimized view mode, modifying the story, contacting support, story, SAC, SAP Analytics Cloud

Keywords

KBA , LOD-ANA-DES , Story Design & Visualizations , Problem

Product

SAP Analytics Cloud 1.0