SAP Knowledge Base Article - Public

3275038 - Cannot Increase the Edit Screen of SAP Service Order

Symptom

You are trying to increase the edit screen of SAP Service order from Indivudual customer, but you cannot find an option to do so.

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Go to the Customers workcenter.
  2. Go to the Individual Customers view.
  3. Open the customer ABC(where ABC represents customer ID).
  4. Go to the Service Orders facet
  5. Edit the service order 123(where 123 represents service order ID) from the table *

Here, customer would like to increase the size of the service order Edit page.

Cause

It is possible to increase the size of the service order Edit page.

Resolution

  1. Go to the Customers workcenter.
  2. Go to the Individual Customers view.
  3. Open the customer ABC(where ABC represents customer ID).
  4. Go to the Service Orders facet
  5. Edit the service order 123(where 123 represents service order ID) from the table *
  6. On the bottom right corner of this page, there is an option to drag and increase the size.

Keywords

Customer, Individual Customer, Service order , KBA , LOD-CRM-IND-UTL , Utilities , Problem

Product

SAP Cloud for Customer core applications all versions