SAP Knowledge Base Article - Public

3275166 - "User" entity configuration > "User Source System" field enabled, but not visible


The "User Source System" field is enabled in the entity configuration, but not displayed at the user record level ("User Details" tab).


SAP SuccessFactors Learning

Reproducing the Issue

  1. Learning admin > System Administration > Configuration > Entity Configuration >
  2. Set the drop-down to "User" > Verify the "User Source System" field is enabled >
  3. People > Users > Search and access the desired record > "User Details" tab > The "User Source System" field is not available.


Only if the Learning environment is integrated with the Identity Authentication for Learning only users and the “User Source System” field is enabled to be displayed in the “User” entity configuration will that field appear in the user record (People > Users > Access the user record > “User Details” tab).

Additional details about the Identity Authentication for Learning only users can be found in the Setting Up SAP SuccessFactors Learning with Identity Authentication and Identity Provisioning Services and in the Learning Native Login End of Maintenance.

See Also

User Source System Field Values Auto-Populated

2149831 - SAP Professional Services / SAP Certified Partner / SAP Account Management Team [SuccessFactors Cloud]


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