SAP Knowledge Base Article - Public

3275289 - How to Create a Credit Memo invoice with a Free of Charge item

Symptom

Customer wants to create an credit memo request with a free of charge item, but free of charge item does not get copied from sales order. 

Environment

SAP S/4HANA Cloud All Versions 

Resolution

There are two standard sales document item categories for free goods processing, CBLN and CBXN.

  1.  For sales order item with item category CBLN, it is not possible to create billing document.
  2. For item category CBXN, system will automatically add a whole discount on this item and you could create billing document for it. After releasing the billing document to accounting, system will generate one accounting document like below:

Dr: 100.00 USD (sales amount without discount)

Cr: 100.00 USD (discount amount)

See Also

BDA
BKA

Keywords

free of charge, BKA, BDA, sales order, CBXN, CBLN, credit memo, debit memo, invoice, billing document  , KBA , SD-BIL-IV-IF , External Billing , SD-BIL-IV-IF-2CL , External Billing (Public Cloud) , How To

Product

SAP S/4HANA Cloud Public Edition all versions ; SAP S/4HANA Cloud all versions