Symptom
Customer wants to create an credit memo request with a free of charge item, but free of charge item does not get copied from sales order.
Environment
SAP S/4HANA Cloud All Versions
Resolution
There are two standard sales document item categories for free goods processing, CBLN and CBXN.
- For sales order item with item category CBLN, it is not possible to create billing document.
- For item category CBXN, system will automatically add a whole discount on this item and you could create billing document for it. After releasing the billing document to accounting, system will generate one accounting document like below:
Dr: 100.00 USD (sales amount without discount)
Cr: 100.00 USD (discount amount)
See Also
Keywords
free of charge, BKA, BDA, sales order, CBXN, CBLN, credit memo, debit memo, invoice, billing document , KBA , SD-BIL-IV-IF , External Billing , SD-BIL-IV-IF-2CL , External Billing (Public Cloud) , How To
Product
SAP S/4HANA Cloud Public Edition all versions