SAP Knowledge Base Article - Public

3275301 - Error: "This page isn’t working..." when using a custom link in an SAP Analytics Cloud URL API, to open a Story in SAP Analytics Cloud (SAC)

Symptom

  • Error when opening a Story using a URL
  • When building a url to a Story using SAP Analytics Cloud URL API, and adding Filter values at the of the url, it fails with the following error, if the beginning of the URL is using a custom link:

    "This page isn’t working. If the problem continues, contact the site owner. HTTP ERROR 400"

Environment

  • SAP Analytics Cloud

Reproducing the Issue

  1. In SAP Analytics Cloud, create a Story.
  2. In Story Sharing, create a Custom link to the Story.
  3. Use the Custom link, and add Filter values at the end of the URL to open the Story.
    It fails with the error:

    "This page isn’t working. If the problem continues, contact the site owner. HTTP ERROR 400"

Cause

  • Custom link to a Story is not supported with SAP Analytics Cloud URL API.
  • This is why when using the custom link when passing a Filter value to the Story in the url, it generates an error.

Resolution

  • When using SAP Analytics Cloud URL API to pass Filter values to a Story within a URL, it is required to use the full Story url like:

    https://<TENANT>/sap/fpa/ui/tenants/<TENANT_ID>/app.html#/story&/s/<STORY_ID>
      
  • For more details, see the documentatuion on how to use SAP Analytics Cloud URL API  

See Also

Keywords

SAC, custom link , KBA , LOD-ANA-DES , Story Design & Visualizations , Problem

Product

SAP Analytics Cloud 1.0