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SAP Knowledge Base Article - PublicSymptom
- Quotes are deleted from CPQ.
- Users cannot access quotes because they are not there.
Environment
SAP CPQ
Reproducing the Issue
When searching for a quote, users are not able to find them on system.
Cause
Quotes were marked for deletion; this is why customer was no longer able to view them.
Resolution
Please contact CPQ support team to revert the deletion, and also provide explicit approval to proceed with the process.
Keywords
quotation missing, quotation removed, restore quotation, undelete quotation, recover quotation, flagged for removal, visibility issue, no results found, sales quotation recovery, , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , How To
Product
SAP CPQ 2020
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