SAP Knowledge Base Article - Public

3275748 - Business Rule for Assigning Employee ID enters Business Process tile with error - Onboarding


  • Business Rule for assigning employee id fails
  • Candidate does not appear in onboarding dashboard
  • Error in business process tile "There are data consistency issues in the onboarding activity."


SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Initiate candidate from RCM
  2. Candidate enters business process tile
  3. Rule for assigning employment id could not retrieve all data in IF condition


  • Service user listed in update process flows is not a dedicated service user and locale of this user changes


  1. Create a dedicated service user which is not modified after creation
  2. Locale should be set to en_US and not changed for this service user
  3. Add this user in Update Process Flows Restart the task from business process tile


assignment id, employment id, initiate onboarding, employee id, rule, locale, service user , KBA , LOD-SF-OBX-OCL , Onboardee Creation and Lifecylce , Problem


SAP SuccessFactors Onboarding 2205