Symptom
- Business Rule for assigning employee id fails
- Candidate does not appear in onboarding dashboard
- Error in business process tile "There are data consistency issues in the onboarding activity."
Environment
SAP SuccessFactors Onboarding
Reproducing the Issue
- Initiate candidate from RCM
- Candidate enters business process tile
- Rule for assigning employment id could not retrieve all data in IF condition
Cause
- Service user listed in update process flows is not a dedicated service user and locale of this user changes
Resolution
- Create a dedicated service user which is not modified after creation
- Locale should be set to en_US and not changed for this service user
- Add this user in Update Process Flows Restart the task from business process tile
Keywords
assignment id, employment id, initiate onboarding, employee id, rule, locale, service user , KBA , LOD-SF-OBX-OCL , Onboardee Creation and Lifecylce , Problem
Product
SAP SuccessFactors Onboarding 2205