SAP Knowledge Base Article - Public

3275762 - South Korea Data Privacy Statement not displayed - Onboarding

Symptom

  • Data privacy statement is not displaying for South Korea
  • We want to you English UK or English US to display Data privacy Statement

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental. 

Environment

  • SAP Successfactors Onboarding
  • SAP Successfactors Platform

Cause

Configuration issue

Resolution

  • We do not support the use of English UK or English US locales to display the data privacy statement for Korea.
  • You must enable the Korean language in Provisioning and configure the statement for that locale.
  • Alternatively, you can write the default message in English, and ensure you do not select a particular locale for the candidate during the process for the message to display for Korean candidates. 
  • Please have on mind: If there are English UK or English US in Provisioning > Company Settings > Default Language, then workaround is not applicable
  • View example of functioning data privacy statement configuration

Keywords

South Korea, Data Privacy Statement, Default, Locale. , KBA , LOD-SF-OBX , Onboarding 2.0 , Problem

Product

SAP SuccessFactors Onboarding ; SAP SuccessFactors platform 2211