SAP Knowledge Base Article - Public

3275774 - PLU-5754 External RBP groups is not appearing

Symptom

Release feature PLU-5754 (Target Criteria for External Users) is not working for the customer.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP SuccessFactors HXM Suite

Reproducing the Issue

  1. Log onto affected system with provided access. 
  2. Go to Manage Role based permissions. 
  3. Edit permissions.
  4. Go to target population. 
  5. See there is only the old button present and not the new button to add external user groups as per PLU-5754

Cause

This is working as designed, customer does not enable ONB and External Learning User (LMS) in their system.

Resolution

Enable permissions in provisioning as per: 

  1. Log onto provisioning. 
  2. Go to Company Settings. 
  3. Enable External Learning User & Onboarding (including Internal Hire Process) as per screenshot below. 
  4. Save.

See Also

Keywords

RBP, PLU-5754, 2H 2022 release, External Groups, Permissions, LMS, ONB, provisioning, target population , KBA , LOD-SF-PLT-RBP , Role Based Permissions , Problem

Product

SAP SuccessFactors Platform all versions