Symptom
Release feature PLU-5754 (Target Criteria for External Users) is not working for the customer.
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
Environment
SAP SuccessFactors HXM Suite
Reproducing the Issue
- Log onto affected system with provided access.
- Go to Manage Role based permissions.
- Edit permissions.
- Go to target population.
- See there is only the old button present and not the new button to add external user groups as per PLU-5754
Cause
This is working as designed, customer does not enable ONB and External Learning User (LMS) in their system.
Resolution
Enable permissions in provisioning as per:
- Log onto provisioning.
- Go to Company Settings.
- Enable External Learning User & Onboarding (including Internal Hire Process) as per screenshot below.
- Save.
See Also
Keywords
RBP, PLU-5754, 2H 2022 release, External Groups, Permissions, LMS, ONB, provisioning, target population , KBA , LOD-SF-PLT-RBP , Role Based Permissions , Problem
Product
SAP SuccessFactors Platform all versions