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3275854 - Backup database gets 8009 error and see msg "Page Verification Error: Page mismatch. Page xxx contains xxxx in page header." in backup server errorlog

Symptom

  • Getting error when dumping a database in backup errorlog file
    "Page Verification Error: Page mismatch. Page xxx contains xxxx  in page header."

  • seeing the 8009 error from backup command :

Backup Server: 4.141.2.66: [0] The 'write' call failed for database/archive device while working on stripe device 'compress::/DBDump/db_1of1.dmp::000' with error number 32 (Broken pipe). Refer to your operating system documentation for further details.
Backup Server Internal Error: 4.62.3.8: Multibuffering subprocesses died, archive compress::DBDump/db_1of1.dmp::000.
Msg 8009, Level 16, State 1
Server 'ASE_srv', Line 1
Error encountered by Backup Server. Please refer to Backup Server messages for details.

  • Database's devices are encrypted by 3rd software Vormetrics  
  • Backups work fine on databases where the devices are not encrypted by Vormetrics  

 





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Environment

  • SAP Adaptive Server Enterprise (ASE)
  • Database's devices are encrypted by 3rd software Vormetrics  

Product

SAP Adaptive Server Enterprise 15.7 ; SAP Adaptive Server Enterprise 16.0

Keywords

Backup server, Page Verification, Page mismatch, page header, 8009 error, Vormetrics encrypt , KBA , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , BC-DB-SYB , Business Suite on Adaptive Server Enterprise , Known Error

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