SAP Knowledge Base Article - Public

3275957 - Cannot add a new bank because of routing number not valid

Symptom

Error appearing in bank details:

The following fields are required or in an incorrect format and must be filled in before you continue: Client Route Number should be a digit

Environment

SAP SuccessFactors Onboarding 1.0

Cause

Incorrectly routing number entered

Resolution

The routing number need to be a digit without any special characters or letters.

Keywords

OBD, onboarding, routing number, special characters, field , KBA , LOD-SF-OBD , Onboarding , Problem

Product

SAP SuccessFactors Onboarding all versions