Symptom
Error messages and wrong values in the Quote.
Reproducing the Issue
Two or more users open and edit the same quote at the same time.
Cause
Parallel work is not supported on Quote 1.0.
Resolution
System won’t disable editing if there are multiple users working in the same quote, therefore, users should avoid making any changes to the quote while other user is editing it.
See Also
If user wants to avoid parallel working in the quotes, they can set up an alert to display on the quote and inform users of the parallel work. The alert is administered via two application parameters:
- Alert users about simultaneous work on the same quote
- Time out limit for inactive users in simultaneous work
More information on the following Help pages:
- Parallel Work on Quote 1.0 (Administrator side) - https://help.sap.com/docs/SAP_CPQ/884885f05e6b4c8082254d4d9d63f19b/4be6579a0c944d7f835ad171e1aacaa5.html
- Parallel Work on Quote 1.0 (User side) - https://help.sap.com/docs/SAP_CPQ/551616e85ad64739835aa69241222f53/575657bd2e304320958ad338fe466ad1.html
Keywords
Parallel, work, simultaneous, 1.0, Quote, CPQ. , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , How To