SAP Knowledge Base Article - Preview

3276108 - File Format Not Supported Error When Trying to Upload a File in Data Import and Export

Symptom

When trying to upload a file to perform the import of data you received the error: File format not supported

ErrorFileFormat.png

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


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Environment

  • Service Cloud v2
  • Sales Cloud v2 

Product

SAP Sales Cloud Version 2 all versions ; SAP Sales Cloud and SAP Service Cloud Version 2 all versions ; SAP Service Cloud Version 2 all versions

Keywords

Data Import and Export, File format not supported , KBA , CEC-CRM-IMX , Data Import/Export for SAP Sales/Service Cloud , How To

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