SAP Knowledge Base Article - Public

3276396 - Manager's Employee ID appearing on the Job Information instead of Manager's Name


On the employee profile under job information portlet, the manager's employee id is appearing instead of the manager's name.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


SAP SuccessFactors Employee Central

Reproducing the Issue

  1. Go to the affected employee's profile
  2. Navigate to the Job Information


It is an expected behavior due to the discrepancy on the job information record of the employee and the personal information record of the manager.


  • Change the effective date of the manager's personal information prior to the job information record of the employee

See Also

2511923 - What is Effective Dating? - Employee Central

2323102 - Manager does not Appear in Manager List in Job Information or Job Relationship


employee id, manager, job information, manager employee id, effective dating, effective date, personal information , KBA , LOD-SF-EC-JOB-UI , History UI & MSS UI , Problem


SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HXM Suite Core 2205