Symptom
On the employee profile under job information portlet, the manager's employee id is appearing instead of the manager's name.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Employee Central
Reproducing the Issue
- Go to the affected employee's profile
- Navigate to the Job Information
Resolution
It is an expected behavior due to the discrepancy on the job information record of the employee and the personal information record of the manager.
Workaround:
- Change the effective date of the manager's personal information prior to the job information record of the employee
See Also
2511923 - What is Effective Dating? - Employee Central
2323102 - Manager does not Appear in Manager List in Job Information or Job Relationship
Keywords
employee id, manager, job information, manager employee id, effective dating, effective date, personal information , KBA , LOD-SF-EC-JOB-UI , History UI & MSS UI , Problem