On the employee profile under job information portlet, the manager's employee id is appearing instead of the manager's name.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
SAP SuccessFactors Employee Central
Reproducing the Issue
- Go to the affected employee's profile
- Navigate to the Job Information
It is an expected behavior due to the discrepancy on the job information record of the employee and the personal information record of the manager.
- Change the effective date of the manager's personal information prior to the job information record of the employee
2323102 - Manager does not Appear in Manager List in Job Information or Job Relationship
employee id, manager, job information, manager employee id, effective dating, effective date, personal information , KBA , LOD-SF-EC-JOB-UI , History UI & MSS UI , Problem