Symptom
- when you edit a picklist value and set it to Inactive, it works for the first attempt. But when you activate it and then inactivate again the second time, then it doesn't update.
- Issue only when you edit a single Picklist value in edit mode.
Environment
SAP SuccessFactors HXM Suite
Reproducing the Issue
- Login and proxy as a user with proper permissions
- Go to Picklist Center and click on the picklist in question
- Click on the only version of this picklist
- The picklist starts as active, and deactivate it by clicking on it and choosing InActive in the "Edit picklist value" mode, then click Save
- The value will now be inactive.
- Activate the value again in the Edit picklist value mode.
- Then please deactivate the value again following step 4.
- After saving and returning to the picklist value overview you will see that this time the value did not change to inactive, but stayed active.
Cause
This is a known issue and tracked by our ENG team via Jira MDF-37322
Resolution
As a work around customer use the deactivate button from Picklist overview page as documented in 2537488 - Best Practice to delete/inactivate a Picklist, Picklist versions or Picklist Values .
Keywords
MDF-37322, sf, sfsf , sf sf, SuccessFactors, SuccessFactor, Success, Factor, bizx, MDF, picklist, status, PKL, 2537488, INC3138936 , KBA , LOD-SF-MDF-PKL , Picklists , Problem
Product
SAP SuccessFactors HXM Core 2211