SAP Knowledge Base Article - Public

3276673 - Approver of the Shopping Cart Cannot add the Attachments in to the Shopping Cart Document

Symptom

As a shopping cart approver you want to add the attachments to the shopping cart, however it is not possible to add the attachments.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Managing my Area work center 
  2. Go to Approvals view 
  3. Select the relevant Shopping Cart Task 
  4. Edit the approval task and click on Add Attachments 
  5. Select Approve 
  6. The attachments were not visible in the shopping cart

Cause

The attachments added in the approval task will be stored at the task level. The reason behind this behavior is, the shopping cart is a user specific document. Only creator of the shopping cart can add the attachments and no other employee is entitled to access the document.

Resolution

This is an expected behaviour. It is not possible to add attachments  in the Shopping cart by the approver or any other employee except the creator.

Keywords

Approver cannot add attachments to shopping cart; Manager cannot add attachments to shopping cart; Shopping cart attachment;   , KBA , SRD-SRM-PRO , Purchase Requests and Orders , Problem

Product

SAP Business ByDesign 2211 ; SAP Business ByDesign 2302