SAP Knowledge Base Article - Public

3276753 - 2211 Latest Goal Management - 'Create Goal' Button Opens A Dropdown With Only One Option

Symptom

When a user only has access to create new goals, the Create Goal button opens a dropdown even though there's only one option available for Create New.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Goal Management



Reproducing the Issue

  1. Grant access to users to only create new goal plans
  2. Navigate to Goal Plan
  3. Click on the Create Goal button
  4. See there's a dropdown for only one option: Create New

Cause

This is expected behavior.

Resolution

The Create Goal Button will result in a dropdown with only Create New, and will not act like a button.

  • Old templates that existed before the upgrade to Latest Goal Management cannot have new goals added to that goal plan. Therefore, there is no Copy from Goal Plan button.
  • New templates uploaded after the upgrade to Latest Goal Management, or templates that have already been converted, will have the Copy from Goal Plan button.

If you think this functionality should be changed, you can submit an Idea on Customer Influence using 2090228 - How to Submit Ideas for SAP SuccessFactors Products.



Keywords

success factors, SF, GM, create goal button, single option, TGM-11935, KI2211, KI 2211, 2H 2022 , KBA , LOD-SF-GM-TMP , Template Management , Problem

Product

SAP SuccessFactors Performance & Goals 2211