Symptom
You preview a document an you getting an error "XML Parsing error in Line XXXX"
Environment
SAP Business ByDesign
Reproducing the Issue
N/A
Cause
You copied or used Unsupported Characters in Note Fields or Description Fields.
Resolution
While all fields error messages you see in UI Client are from response which means they are checked in the backend side and saving is not possible.
Notes and Description Fields are text fields and do not validate.
Please remove the unsupported Character as pointed out in the error message and the document output and rendering will work.
The character can be identified by opening the xml in a xml Editor.
Keywords
XML Parsing error, Unsupported Characters. , KBA , AP-RC-UIF-RT-B , ByD HTML5 Client (not for Cloud for Customer) , Known Error