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3276922 - Excel file cannot open when clicking the download report

Symptom

Error message occurs when opening the Excel file which runs offline report: Excel cannot open the file '.xlsx' because the file format or file extension is not valid. Verify that the file has not been corrupted and that the file extension matches the format of the file.

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Environment

SAP SuccessFactors HXM Suite

  • Ad Hoc Report

Keywords

Excel cannot open the file, file format or file extension is not valid, The file you are trying to open, different format than specified by the file extension, Proxy User to Download Offline, Proxy User, Down Excel, Excel cannot open the file '.xlsx' because the file format or file extension is not valid  , KBA , LOD-SF-ANA-EXP , Report Exports (Ad Hoc, YouCalc, ORD) , Problem

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