When the customer logs in to Onboarding 1.0, the page will show an error: "The account is in the process of maintenance and will be available soon. Please wait. Thank you".
SAP SuccessFactors Onboarding
Reproducing the Issue
- Login to BizX
- Click Onboarding 1.0 tab from "Home" drop down
- The error "The account is in the process of maintenance and will be available soon. Please wait. Thank you".
Tenant is in ‘Torn Down’ state.
For Live Customer(s), Implementation Partner(s), and Consultant(s), please raise a support ticket with the following information to ONB Support Team. The component is LOD-SF-OBD-ACC.
- Company ID
- Support Access
For Support Engineer, please refer to the internal memo.
Onboarding 1.0, Torn Down, access
KBA , LOD-SF-OBD-ACC , SuccessFactors Onboarding Accessibility , Problem