Symptom
Initiate onboarding through ATS with data manager=user A.
Check NHDR, in manager field, it is user B.
Retrieve data through API, manager=user A.
Environment
SAP SuccessFactors Onboarding
Cause
In UI, fields like manager is derived automatically based on Position.
But the data would be updated only when the NHDR task submitted.
Resolution
Please make sure the data is consistent in job information and position.
Keywords
KBA , LOD-SF-OBX-ATS , ATS Integration , Problem
Product
SAP SuccessFactors Onboarding all versions