3277357 - DocuSign Developer FAQ - General Administration and Authentication

• Why am I seeing the error “User Lacks Permission” when retrieving form data through eSignature REST API?
• Can the legal disclosure be turned off or on using the API?
• Can I transfer Integration Keys between accounts?
• How do I provide a custom date range when creating reports using REST API?
• Why am I getting the error: USER_DOES_NOT_BELONG_TO_SPECIFIED_ACCOUNT: The specified User is not a member of the specified Account?
• Is there a way to get a complete list of users and memberships (including membership_id) associated with email using the Admin API?
• What permissions should I assign to my integration user when a third party tool is being used? 
• I have disabled email notifications for my account, why aren't they behaving as expected for a certain user?
• Can I connect my developer account to my production account?
• I am working with a 3rd party software vendor. They are asking me to provide an RSA private key in order to authenticate using JWT. When is this justified?
• Can an access token be shared among users? 
• Why am I receiving an expired_grant error when requesting a new JWT token?
• What types of API authentication are supported? Are examples available?
• How can I find my user ID for authentication?
• How do I grant consent to an application?
• What is a refresh token, and how is it used?
• Can I use the same integration key, client secrets, or RSA key pairs between the developer sandbox and production environments?
• What scopes are supported in the eSignature API?
• Does DocuSign have OAuth code examples?
• How do I grant consent for the JSON Web Token (JWT) Grant?
• When using JWT authentication, how do I troubleshoot an invalid_grant or other errors?
• When using JWT authentication, how do I troubleshoot an invalid_grant or other errors?
• Why am I getting UserNotFound when I make an UserInfo call with a valid token?
• How do I fix an error with getting an auth token using the JWT flow?
• Does consent expire when using JWT authentication flow?
• Can OAuth tokens be revoked?
• Why is my legacy header authentication failing when I enable two factor authentication (2FA)?
• Why does admin consent fail with “consent required” error?
• Why does admin consent fail with “consent required” error?
• Why am I seeing the error "the redirect URI is not registered properly with DocuSign"?
• How do I fix this error with JSON Web Token authentication? "api_client.request_jwt_user_token return error could not deserialize key data"
• How do I require signers to use SMS authentication in the eSignature REST API?
• Why do I see "Error: USER_LACKS_MEMBERSHIP" when getting a list of envelopes from the account?
• Why am I not receiving webhook responses in JSON format?
• Why am I getting the following error “{"errorCode": "INVALID_DEFAULT_ACCOUNTID}” when creating users in my organization?
• Why am I getting message error "USER_AUTHENTICATION_FAILED : One or both of Username and Password are invalid?" when using SOAP API. I know my password is correct!
• How do I use the new App Password with SOAP API calls?

SAP Signature Management by DocuSign

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