Symptom
When user's compare Team Size in Org Chart with Report it is not same.
Environment
SAP SuccessFactors HXM Suite
- Analytics & Reporting(Ad Hoc, YouCalc, Canvas / ORD)
- Online Report Designer
- Advance Reporting
- Online Report Designer
Reproducing the Issue
- Login into instance
- Create a new report on Job Information object and
- Apply Person Context on a user with "All descendants"
- Can see Team Size of the user in Report doesn't match with the Team size in Org Chart
Cause
For some of the user's data might not be available in Employee Profile, so these users don't show up in report, which causes disparity in count.
But in Org Chart data comes from UDF so the count might be more there.
Resolution
This is expected behavior, data appears in report only if it is available in Employee Profile.
Keywords
Team, Size, Org, Chart, UDF, Employee, Profile, Job, Information, Advance, Report, Canvas, Same, Not , KBA , LOD-SF-ANA-ADV , Advanced Reporting (ODS) , Problem
Product
SAP SuccessFactors HXM Suite 2211