SAP Knowledge Base Article - Public

3277361 - Team Size in report is different from Org Chart


When user's compare Team Size in Org Chart with Report it is not same.


SAP SuccessFactors HXM Suite

  • Analytics & Reporting(Ad Hoc, YouCalc, Canvas / ORD)
    •  Online Report Designer
      • Advance Reporting

Reproducing the Issue

  1. Login into instance
  2. Create a new report on Job Information object and
  3. Apply Person Context on a user with "All descendants"
  4. Can see Team Size of the user in Report doesn't match with the Team size in Org Chart


For some of the user's data might not be available in Employee Profile, so these users don't show up in report, which causes disparity in count.

But in Org Chart data comes from UDF so the count might be more there.


This is expected behavior, data appears in report only if it is available in Employee Profile.


Team, Size, Org, Chart, UDF, Employee, Profile, Job, Information, Advance, Report, Canvas, Same, Not , KBA , LOD-SF-ANA-ADV , Advanced Reporting (ODS) , Problem


SAP SuccessFactors HXM Suite 2211