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3277498 - SUM failed with error libstdc++.so.6: version `CXXABI_1.3.8' not found - NetWeaver

Symptom

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

  • SUM is failing the following commands:
    EXECUTING /usr/sap/<SID>/SUM/abap/exe/disp+work -V
    disp+work: /lib64/libstdc++.so.6: version `CXXABI_1.3.8' not found (required by disp+work)
    disp+work: /lib64/libstdc++.so.6: version `CXXABI_1.3.8' not found (required by /usr/sap/DEV/SUM/abap/exe/dw_gui.so)
    disp+work: /lib64/libstdc++.so.6: version `CXXABI_1.3.8' not found (required by /usr/sap/DEV/SUM/abap/exe/librender.so)
    disp+work: /lib64/libstdc++.so.6: version `CXXABI_1.3.8' not found (required by /usr/sap/DEV/SUM/abap/exe/dw_xtc.so)
    disp+work: /lib64/libstdc++.so.6: version `CXXABI_1.3.8' not found (required by /usr/sap/DEV/SUM/abap/exe/dw_mdm.so)
    disp+work: /lib64/libstdc++.so.6: version `CXXABI_1.3.8' not found (required by /usr/sap/DEV/SUM/abap/exe/dw_stl.so)

  • In the log SUM is using SAP kernel 722_EX2_REL.

  • System is running on Oracle Linux Server release 7.9. 


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Environment

SAP NetWeaver on Oracle Linux 7

Product

SAP NetWeaver 7.4 ; SAP NetWeaver 7.5

Keywords

libstdc++.so.6,CXXABI_1.3.8 , KBA , BC-OP-LNX-OLNX , Oracle Linux , BC-CST , Client/Server Technology , BC-OP-LNX-RH , Red Hat Linux , Problem

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