Symptom
Even when no Global Information is added in the Personal Information portlet, if any parameter is met by a Global Information rule, it is set.
Environment
SAP SuccessFactors HXM Suite
Reproducing the Issue
- Go to Personal Information
- Add a new record/make a correction
Result: Global information rules are triggered.
Cause
The Global Info portlet is part of the Personal Information one, so the rule is triggered even without any Global Info data change applied.
Resolution
This is expected behavior as Global Information is child entity of Personal Information. Hence rules in global info will be triggered when personal information is changed.
Keywords
GlobalInfo, Global Information, PersonalInfo, Personal Information, rule, trigger. , KBA , LOD-SF-EC-PER-GLO , Global Info - Config, Rules, RBP, UI , Problem