3278017 - Internal Career Site - Careers Page is Redirecting Users to SuccessFactors Home Page - Recruiting Management

• Unable to access Recruiting Internal Career Site after an instance refresh or disabling RMK.
• Careers tab is redirecting users to SuccessFactors Home Page.
• When trying to post a job requisition internally (intranet posting), it creates the following URL: null/job-invite/{jobReqId}/?isInternalUser=true

• SAP SuccessFactors Recruiting Management
• SAP SuccessFactors Recruiting Marketing

1. Select Careers from Home dropdown.
2. The page does not load or redirects users to SuccessFactors Home Page.

Recruiting Marketing (RMK) is disabled without turning off the feature 'Internal Career Site Powered by Career Site Builder'.

To disable the feature 'Internal Career Site Powered by Career Site Builder' in the current instance, follow these steps:

1. Go to Admin Center > Manage Data
2. In the first dropdown, select 'Recruiting Career Single Sign-On Configuration'.
3. In the second dropdown, select the existing entry (there is only one entry).
4. Select Take Acton > Permanently Delete Entry.
5. Click Yes to proceed.

This will automatically disable the feature switch 'Enable Internal Career Site powered by Career Site Builder' in 'Manage Recruiting Sites' and the Careers page will become accessible again. If RMK is already disabled at Provisioning, this feature switch is hidden.

Here are Role-Based Permissions required to perform this action:

• Metadata Framework > Manage Data
• Metadata Framework > Access to non-secured objects

To enable the feature 'Internal Career Site Powered by Career Site Builder' in the current instance, please engage an Implementation Partner or SAP Professional Services.

1. If an instance refresh was performed, first clean up the 'Recruiting Career Single Sign-On Configuration'. Please also refer to the steps in the KBA 3496434.
2. [Implementation Partner task] Enable Recruiting Marketing at SuccessFactors Provisioning and implement Integration of Career Site Builder with SAP SuccessFactors Recruiting correctly.
3. [Implementation Partner task] Configure Internal Career Site Powered by Career Site Builder correctly.

Help Portal:

• Integration of Career Site Builder with SAP SuccessFactors Recruiting
• Internal Career Site Powered by Career Site Builder

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