SAP Knowledge Base Article - Public

3278085 - "mailing" picklist value of addressType is showing in People Profile even "mailing" picklist value is inactive

Symptom

Even we set one of the addressType picklist values as inactive, for example "mailing", the external code of this picklist value is still showing in People Profile.

Environment

SAP SuccessFactors Employee Central

Reproducing the Issue

1.Maintain "mailing" data for Address portlet in People Profile.

2.Go to Picklist Center, find addressType picklist and set "mailing" picklist value as inactive.

3.Check data in People Profile for "mailing" data.

4.You can see the external code "mailing" and previous "mailing" data still show in Address portlet.

Cause

This is expected because marking addressType picklist value inactive will only hide this option to show this value in dropdown while creating new address data. But existing data will be still there as it won't get hidden or deleted.

Resolution

As of now there is no feature available to hide a particular address type via RBP or rules for existing data.

This will be an enhancement request. Please follow the KBA as below to request

2090228 - How to Submit Ideas for SAP SuccessFactors Products - SAP ONE Support Launchpad

Keywords

existing data, previous, old, still show, external code , KBA , LOD-SF-EC-PER , Person Data (All Person Data Types) , How To

Product

SAP SuccessFactors HXM Suite Core 2205