SAP Knowledge Base Article - Public

3278432 - "Add to Quote" button visible when configuration is incomplete

Symptom

"Add to quote" button displayed in configurator of products even when configuration is incomplete.

Environment

ype: Test and Productive Systems
Product version: SAP CPQ 2022
System managed by: SAP Cloud Tenant
Sold product: SAP SALES CLOUD CPQ

Resolution

This is the standard functionality of CPQ.

If product is using "Pricebook lookup" as pricing type, and user is not allowed to add incomplete products to quote, "Add to Quote" button will be invisible.
If product is using "Custom pricing" as pricing type, button will be visible, but user will not be able to add products to quote. And error message "Incomplete configurations can not be added to the quote/cart. Please complete the configuration. " will be displayed if users click in "Add to Quote".

See Also

User can set "Allow adding incomplete items" to on in user type section of Setup and user will be able to add incomplete products to the quote.

Keywords

Incomplete, Add to Quote, Quote, Button, Configurator, Products, Allow, Adding, CPQ. , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , Bug Filed

Product

SAP CPQ 2022