SAP Knowledge Base Article - Public

3278481 - Logo not populating in internal Career Site - Recruiting Management


After updating logo under "Upload Company Logo" the updated logo is not displayed in the internal Career site.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


SAP SuccessFactors HXM Suite
SAP SuccessFactors Recruiting Management
SAP SuccessFactors Recruiting Marketing

Reproducing the Issue


  • User must have the Company System and Logo Settings permission under Manage System Properties
  • The logo must meet the following criteria:
    • File format = *.gif *.jpg *.png
    • Max Height = 40 pixels
    • Max Width = 210 pixels
    • Color mode = RGB
    • Please note the size limit is 1024 KB (1MB)

1. Login to the instance
2. Admin Centre > Upload Company Logo
3. Choose File button to locate and select the image 



Logo URL that got generated under "Company system and logo settings" are not copied and pasted in manage recruiting sites.


Once the logo is uploaded in "Upload company logo" the URL will be generated in "Company system and logo settings", copy that URL and paste it under manage recruiting sites as shown below screenshot and save the changes to reflect in the internal/external career site.


KBA , LOD-SF-RCM-POR , Career and Agency Portals , Known Error


SAP SuccessFactors Recruiting 2205


Pasted image.png