3278751 - Unable to query candidate with email id using Candidate ODATA API

When trying to query candidates and filtering by email address, there are no results, even though the candidates exist in the system.

SAP SuccessFactors Recruiting Management

The issue can be reproduced with Postman:

1. GET /odata/v2/Candidate?$select=candidateId,contactEmail,firstName,lastName,primaryEmail&$filter=primaryEmail eq 'sap+test@dummy.com'
2. The query returns no results

There are special characters in the filter/filters used that are not encoded, i.e. sap+test@dummy.com when filtering by email address. In this example, the "+" icon is not supported if not encoded. 

Please refer to this documentation on the SAP Help Portal to find out unsupported characters and how to encode them: Handling Special Characters.

i.e. For the above example, the filter should look like this: sap%2Btest@dummy.com

/odata/v2/Candidate?$select=candidateId,contactEmail,firstName,lastName,primaryEmail&$filter=primaryEmail eq 'sap%2Btest@dummy.com'

This applies to any filters (i.e. contactEmail, firstName, lastName, and so on) used in the URI. 

Handling Special Characters

API, OData, query, get, candidate, email, address, primary, first, last, name, calling, data , KBA , LOD-SF-RCM-API , Webservices & APIs , LOD-SF-RCM-INT , Integration Center & Intelligent Services , Problem