SAP Knowledge Base Article - Public

3278765 - Error when using Forward as Applicant.

Symptom

When forwarding a candidate to a job requisition the operator receives an error message but the candidate is still forwarded to the requisition successfully. The Error has the following fingerprint=47fd3f7768ad1e2756d58316e89b7208017b2ea2

Environment

SAP SuccessFactors Recruiting Management. 

Reproducing the Issue

  1. Candidate applied to job requisition
  2. Move the candidates to new job requisition using Forward as Applicant 
  3. Error Occurs

Cause

Email Trigger: Forward as Applicant has the option [[[CANDIDATE]]] added. 

Resolution

  1. Go to Recruiting Email Triggers 
  2. Select the email trigger Forward as Applicant. 
  3. Under Recipients you will see [[[CANDIDATE]]] remove this value. 
  4. Save

Once the above steps have been completed it the issue should no longer occur. 

Keywords

47fd3f7768ad1e2756d58316e89b7208017b2ea2, Forward as applicant, , KBA , LOD-SF-RCM-APP , Applicants and Job Applications , Problem

Product

SAP SuccessFactors Recruiting all versions