SAP Knowledge Base Article - Public

3278802 - LMS VSaas UI issue with Horizon Visual Theme enabled

Symptom

With Horizon Visual Theme enabled, VSaas LMS admin UI is distorted with the menu options on the left not working correctly and "More" buttons are displayed.

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. Go to Admin Center  Company System and Logo Settings.
  2. Select Enable Horizon Visual Theme.
  3. Access the LMS Administration.

Cause

Product Management ask that please don’t enable Horizon if you’re a Validated customer, until it picks up support in the regular cycle next year.

2023 Update:

  • Vsaas customers will have the ability to opt-in to Horizon from 1H 2023 - the foundational support issue which necessitated the KBA resolves with this release.
  • We will not auto-enable Vsaas customers to Horizon in 1H 2023.
  • Until at least 1H 2024, Vsaas customers who opt-in will have the ability to revert, if needed.

Resolution

  1. Disable Horizon Visual Theme.
  2. Steps on how to do so are outlined in this help file.

Keywords

UI, VSaas, LMS, gui, admin, page, corrupted, more , KBA , LOD-SF-LMS-ADM , System Admin, Global Variables, References , Problem

Product

SAP SuccessFactors Learning all versions