Symptom
User gets below error when they execute Initial Load in Workforce Analytics.
"Application Error: An error occurred in processing your request"
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
- SAP SuccessFactors HXM Suite
- Analytics & Reporting(Ad Hoc, YouCalc, Canvas / ORD)
- Workforce Analytics
- Workforce Analytics
- Analytics & Reporting(Ad Hoc, YouCalc, Canvas / ORD)
Reproducing the Issue
- Login into instance
- Admin -> WFA ON HANA DATA FACTORY
- Execute Process Initial Load(Fact Data & Cube)
- Can see below Error
Cause
WstConsumer service is not running which is causing the issue.
Resolution
Please create a Case with Support team.
Support team Internally creates Operation case to fix the issue.
Keywords
Application, Error, Occurred, Processing, Request, WstConsumer, Initial, Load, Fact, Data, Cube, Workforce, Analytics, WFA, HANA, Admin , KBA , LOD-SF-WFA-ADM , Admin Tools , Problem